Questions?
Please email us directly or call with any other questions you may have.
General
Our office is open Monday to Friday, 8 AM to 5 PM, and closed on weekends.
You can schedule an appointment by calling our office at [phone number], using our online booking system on our website, or visiting us in person.
Please bring your health card, insurance card, a valid ID, any medications you are currently taking, and relevant medical records or test results.
We request that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment to avoid a cancellation fee.
Walk-ins are welcome, but we recommend scheduling an appointment to ensure timely service.
You can request access to your medical records by submitting a signed release form at our office or contacting our medical records department.
Feel free to call our office during business hours, and our staff will be happy to assist you.
Emergency Situations
A medical emergency includes life-threatening conditions such as chest pain, severe bleeding, difficulty breathing, or loss of consciousness. If you're unsure, it's better to err on the side of caution.
If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Our office is not equipped for emergencies. However, we offer urgent care services during office hours for non-life-threatening issues.
For after-hours emergencies, please call 911 or visit your nearest emergency department. You can also leave a message on our answering service for non-urgent inquiries.
New Patients
You can schedule an appointment by calling our office directly, or by using our online booking system on our website.
During your first visit, we will conduct a thorough medical history review, a physical examination, and discuss any concerns or questions you may have.
You can update your insurance information by contacting our office directly or by filling out the appropriate form at your next visit.
You can typically expect results within a week; we will notify you by phone or through the patient portal once they are available.
To transfer your medical records, please request a records release from your previous doctor's office. They may require you to fill out a release form, which you can usually find on their website or request directly from them
Typically, you will need to provide your name, date of birth, contact information, the name of the previous physician, and the specific records you wish to transfer.
Some clinics may charge a fee for transferring records, while others do not. It’s best to inquire directly with your previous doctor’s office about any potential costs.
The transfer process can vary in time; it generally takes a few days to a couple of weeks, depending on the responsiveness of the previous office.
If you encounter delays, you can follow up with the previous office directly or contact our office for assistance in the process.
Yes, you can bring your records in person to our office if you prefer. Just make sure they are complete and up to date.